Privacy policy

Information We Collect

TechTierra collects the following types of personal data when you use our services:

  • Order Information: Name, shipping/billing address, payment details, and contact information
  • Device Information: IP address, browser type, operating system, and device identifiers
  • Usage Data: Pages visited, products viewed, and interaction with our website
  • Cookies: We use cookies and similar tracking technologies to enhance your shopping experience

How We Use Your Information

Your personal data is used for the following purposes:

  • Processing and fulfilling your orders
  • Providing customer support and service communications
  • Improving our website functionality and user experience
  • Preventing fraud and ensuring website security
  • Complying with legal obligations

We will never sell your personal information to third parties.

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Payment processors, shipping carriers, and IT service providers
  • Legal Compliance: When required by law or to protect our legal rights
  • Business Transfers: In case of merger, acquisition, or asset sale

All third parties are contractually obligated to protect your data according to our standards.

Data Retention

We retain your personal data only as long as necessary for:

  • Order processing and warranty purposes (typically 5 years)
  • Legal compliance requirements
  • Legitimate business needs

Your Rights

Under GDPR, CCPA, and other privacy laws, you have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Withdraw consent where applicable
  • Lodge a complaint with a supervisory authority

To exercise these rights, please contact us through our website contact form.

Data Security

We implement appropriate technical and organizational measures including:

  • SSL encryption for all data transmissions
  • Regular security assessments
  • Access controls and authentication procedures
  • Employee privacy training

International Data Transfers

As a global company, we may transfer and process data outside your country of residence. We ensure all transfers comply with applicable data protection laws through:

  • EU Standard Contractual Clauses
  • Adequacy decisions where applicable
  • Other lawful transfer mechanisms

Policy Updates

We may update this policy periodically. Significant changes will be notified through our website. 

Contact Us

For any privacy-related inquiries or to exercise your rights, please use the contact form on our website.