Terms of service

1. General Terms

By accessing and using TechTierra's website and services, you agree to comply with these Terms of Service. These terms apply to all visitors, users, and purchasers of our electronic products including but not limited to audio equipment, computer accessories, and gaming devices.

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of the updated terms.

2. Product Information

TechTierra makes every effort to display product colors, features, specifications, and details as accurately as possible. However, actual colors and specifications may vary slightly due to monitor settings and product revisions.

All products are subject to availability. We may limit quantities available for purchase and reserve the right to discontinue products without notice.

3. Order Processing

Order confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product information, or suspected fraudulent activity.

Shipping times are estimates only and may vary. TechTierra is not responsible for delays caused by shipping carriers or customs clearance.

4. Pricing and Payment

All prices are shown in USD and are subject to change without notice. We are not responsible for typographical errors in pricing.

Accepted payment methods include major credit cards and PayPal. Payment must be completed before order processing begins.

5. Returns and Refunds

TechTierra offers a 30-day return policy for most products from the date of delivery. To be eligible for return:

  • Products must be unused, in original packaging with all accessories
  • Proof of purchase is required
  • Certain items (e.g., software, opened audio equipment) may be non-returnable

Refunds will be issued to the original payment method within 7-10 business days after we receive and inspect the returned item.

6. Warranty and Limitations

Most products come with manufacturer warranties. TechTierra serves only as the sales channel and is not responsible for manufacturer warranties unless explicitly stated.

IN NO EVENT SHALL TECHTIERRA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM PRODUCT USE OR INABILITY TO USE OUR PRODUCTS.

7. Intellectual Property

All content on TechTierra's website, including text, graphics, logos, and product designs, is our property or the property of our licensors and is protected by international copyright laws.

Unauthorized use of any content may violate copyright, trademark, and other laws. You may not reproduce, modify, distribute, or republish any content without our express written permission.

8. Dispute Resolution

Any disputes arising from these terms shall be resolved through good faith negotiations. If resolution cannot be reached, disputes shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association.

These Terms of Service shall be governed by and construed in accordance with the laws of China, without regard to its conflict of law provisions.

9. Contact Information

For any questions regarding these Terms of Service, please contact our customer service team through the contact form on our website.